Between Trees Clothing

FAQ's

I’m worried about ordering over the internet, how secure is your ordering process?


Our ordering process is extremely secure as all transactions are done via PayPal.

All your financial information is securely stored and encrypted onto Paypal’s server, so you don’t need to share any financial information when buying from us.


How long will my order take to arrive? 


If you’ve ordered on a week day before 3 p.m. your order will go out that very same day via first class Royal Mail, Royal Mail usually deliver within 2-3 working days. Please take into consideration, international orders can take up to 2 weeks.


Where can I find regular updates about Between Trees Clothing?


The majority of our updates are found via our Facebook and Twitter pages, here you will find competition updates and other potential changes concerning Between Trees Clothing. 


Where can I find Between Trees Clothing aside from this site?


We are an independent clothing company therefore the only place to find our products is this website, all of our products are Limited Edition, meaning you will be one of only 50 people to own one of our items. 


Where is Between Trees based?


We are based in the North-East of England.


How do I get free products?


Unfortunately we can’t give away as much as we would like to, however we do host regular competitions over on our Facebook page so head over and give it a like, we also include free stickers with every order. 


When returning an item?


All orders are final, unless the fault is our own, or you would like to exchange the item for a different size. 


For further information contact us at: Betweentrees@mail.com